Shareholder Services

Cooperative Principle Number 1: Voluntary and Open Membership

Cooperatives are voluntary organisations, open to all persons able to use their services and willing to accept the responsibilities of membership, without gender, social, racial, political or religious discrimination.

Source: International Cooperative Alliance: https://www.ica.coop/en/cooperatives/cooperative-identity#cooperative-values


Update on Working Shareholder Discounts and Hours

Effective July 1st, the Working and Elder Shareholder discounts will be changed from 8% to 5%

Working Shareholder Options During COVID-19

All in-store Working Shareholder jobs are on hold during the pandemic for the safety of our customers and our staff:

  • Bagging
  • Bulk Packing
  • Kitchen Prep
  • Cheese Cutting
  • Grocery Shelving and Fronting/Facing

However, there are ways Shareholders can help us and our community, safely!

  • Commitment to Community: visit this page for information and instructions
  • Sew masks for our staff and the community: read this blog post for information and instructions
  • Grounds-keeping/Garden: contact us via the information at the bottom of this page for more information

 

More about what we do in Shareholder Services!

Want to know more about what it means to be a cooperatively owned business?

Forget the name of that new weird fermented drink you read about on the internet?

Trying to find a hot cup of coffee to get you through the last leg of your drive home?

Come to us! Whether you’re a Shareholder doing a deep dive into the Co-op’s Bylaws or you’re just looking for the salad bar, we’re here to help. Our aim is to provide the highest quality customer support and service for the Brattleboro Food Co-op community. Our 7,200+ owners and countless friends, neighbors, co-op enthusiasts, and shoppers of all varieties all have a home here at our desk. Stop by when you’re in the store, give us a call, or send us an email and we’ll be happy to help you out with all (but not limited to) the following:

  • Learn more about what it means to be a cooperatively owned business
  • Sign up as a Shareholder, or purchase a Co-op share as a gift for someone else
  • Schedule Shareholder work hours
  • Track and manage your Shareholder discounts and payments
  • Place pre-orders for cases
  • Request a donation for your local organization
  • Check out the Deli’s daily hot food menu
  • Learn about local organizations with volunteer opportunities
  • Enroll for an upcoming class
  • Schedule a meeting in our Community Room
  • Purchase gift cards
  • Get maps and other tourist info about the Brattleboro area

WORKING SHAREHOLDER – Volunteer for 2 hours a month in the Co-op or in the community and obtain a 5% discount on all purchases.

ELDER SHAREHOLDER – Shareholder’s that are 65 years or older can obtain an ongoing 5% discount with no volunteer commitment.

FOOD FOR ALL SHAREHOLDER – Shareholders who qualify for food programs or are in need of support with the cost of their food can obtain a 10% discount with no volunteer commitment.

Click to record your shareholder hours.

Contact Shareholder Services

By Telephone: 802-246-2821

By Email: shareholders@brattleborofoodcoop.coop
or send us a note using our Contact Form!

Or stop by the Shareholder Services any day: 10:00 am – 6:00 pm