Want Your Feedback
Beginning in July we will provide a new way for you to offer us feedback on your experience at the Co-op. On approximately 30 randomly generated receipts each month, shoppers will receive a link and a code to take an online survey. If you are one of the lucky ones, you will receive a coupon for $5 off your next purchase of $25 for spending 5-7 minutes on this survey.
The survey will have a combination of satisfaction, yes/no, and open-ended questions. The data will be compared to many other national grocery stores and co-ops, so that we can see how we are doing. This survey is in partnership with both a national organization called Service Management Group and National Co-op Grocer.
Your responses will be anonymous but will allow us to properly assess how we are doing as your community-owned Co-op.
Please be honest. Praise what you love and critique those things that you believe we could do better. Any questions or feedback, please email Jon Megas-Russell firstname.lastname@example.org.