Despite it being January, it’s hard to know where to start, when we are looking at new beginnings throughout our lives. First and foremost, I want to express the thinking I’ve been doing since the week of the Annual Meeting, including the community conversation in which many of us took part. The most overarching emotion to convey is gratitude. Gratitude to the aggrieved parties who took the forum offered to shareholders to bring up concerns to the organization and to quite openly expose their hurt and dismay at the various transgressions we have made, the microaggressions we have perpetrated on people of color. Although our Co-op is an open and forward-thinking organization, we reflect the society we occupy, with all of its faults and challenges. So many of us have incorporated unconscious bias in our lives since we were small, since our great-greats were small, that we are terribly blind to the effects of our words and actions.
We had noticed a bit of a sluggishness in sales over the past quarter, so we were excited when the Indigenous People’s Day/foliage weekend pushed us well over recent sales levels in the store. The ramp-up that we experience this time of year sometimes takes us a week or so to catch up to, but this year we expect to have a more difficult time getting product on the shelves. I had mentioned in a recent article that service levels from our main natural foods distributor had been trending negatively, and this trend is sure to get worse before it gets better.